Nicotine is a harmful and addictive substance. The products offered on this site may be associated with tobacco use and subsequent inhaling of tobacco and nicotine.
Terms of Use
Smoke Lounge reserves the right to modify these terms at any time. All website content, including prices, product data and images, and product availability, are subject to change without notice. We also reserve the right to refuse orders or cancel them after submission if errors are discovered.
Customer Service & Returns
Customers may return unused merchandise within 14 days of receipt. Returns require the original packaging and a shipping receipt. Original shipping costs are non-refundable, though damaged item returns are covered by us.
Claims for missing or incorrect orders must be reported within 3 days. Harassment of any form towards any of our employees will not be tolerated. Smoke Lounge reserves the right to cancel any order or refuse refunds in such circumstances.
Data Collection
We collect names, contact information, billing details, and purchase history. We use cookies to track returning customers and personalise recommendations. We will never give your information to third parties without your consent.
Security
Personal and credit card information uses SSL encryption technology during transmission, though we acknowledge that no transmission of data over the Internet, or method of electronic storage, can be guaranteed to be 100% secure.
Contact Us
Phone: 0141 552 0127
Email: sale@smokelounge.co.uk